Privacy Policy
This Privacy Policy explains the principles of processing personal data collected and used during the use of the no-code website creation and management service (hereinafter "Service") provided by the company ("Company", "we", "us").
The main contents related to personal data protection (purpose of processing, retention period, user rights, etc.) follow the policy below, and additional provisions regarding the processing of personal data of residents of the European Economic Area (EEA), Switzerland, and the United Kingdom are notified on a separate page.
This policy takes effect upon posting on the initial screen of the Service or related pages.
Article 1 (Items of Personal Data Collected)
1) Information collected during registration and use of basic services
- Name
- WhatsApp contact
- Instagram account information
- Email address through Google OAuth authentication
2) Information generated and collected during use of service features
- Store location information
- Store menu information and other store settings
- Website content (text, images, descriptions, links, etc.)
- Service operation records (page creation and editing logs, etc.)
- Device information (browser type, OS, access IP, cookie/storage information, etc.)
3) Information collected during use of paid services and subscriptions
- Payment information provided by the payment processor (card company information, payment method, payment approval/failure history, etc.)
※ The Company does not directly store sensitive payment information (full card number, CVC, etc.).
4) Information that may be automatically collected during service use
- Cookies
- Local Storage and Session Storage data
- Service access logs and error logs
- Access country, language, and usage environment
Article 2 (Legal Basis for Processing)
The Company processes personal data based on the following legal grounds under applicable data protection laws, including the Brazilian LGPD (Article 7):
1) Consent
- Use of cookies and similar technologies for analytics
- Marketing communications and promotional content
- Optional integration of third-party services
2) Performance of contract
- Service provision, account creation and management
- Payment and subscription processing
- Customer support
3) Legal obligation
- Retention of tax and accounting records
- Compliance with regulatory requirements
- Response to lawful requests from authorities
4) Legitimate interest
- Service quality improvement and security maintenance
- Fraud prevention and unauthorized use detection
- System performance analysis and failure recovery
Members may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Article 3 (Purpose of Collection and Use of Personal Data)
The Company collects only the minimum personal data necessary for the following purposes and requests prior consent for use beyond these purposes.
1) Service provision and account operation
- Providing website creation and management features
- Creating sub-URLs
- Storing and transmitting content
- Login and authentication management
2) Payment and subscription processing
- Confirming purchases of paid services
- Processing automatic subscription renewals
- Responding to payment errors, refunds, and fraud detection
- Promotion code performance analysis (de-identified payment statistics)
3) Customer support
- Responding to inquiries and resolving issues
- Reviewing records for service improvement
4) Service quality maintenance and security
- Access record and log analysis
- Prevention of unauthorized use
- Failure analysis and recovery
5) Legal compliance
- Compliance with retention obligations
- Dispute resolution and exercise of rights
Article 4 (Retention and Use Period of Personal Data)
1) When a member withdraws
- Unless there is a separate legal obligation, data is destroyed immediately.
- Local storage data exists in the member's browser and cannot be deleted by the Company.
2) Items requiring retention by law
- Payment and contract records: 5 years, Consumer complaints and dispute resolution: 3 years, Advertising records: 6 months
- Access records (IP Log): 6 months
- Payment logs (payment success/failure records): 5 years
- Other country-specific regulations follow the respective national laws.
3) In case of disputes
- Retained within the necessary scope until resolution
Article 5 (Access Log Management)
1) The Company retains user access records in accordance with applicable laws.
2) Access log items and retention period
- Login/logout time: 6 months
- IP address (hashed): 6 months
- Device information (User-Agent): 6 months
3) Payment log items and retention period
- Payment success/failure records: 5 years
- Payment amount, product name, coupon information: 5 years
4) Personal data protection
- IP addresses are processed with SHA-256 hash, making original recovery impossible
- Log records are used only for legal compliance purposes
- Access logs are automatically deleted after 6 months, payment logs after 5 years
5) Users may request their own access and payment logs at any time.
Article 6 (Account Cancellation and Data Deletion)
1) Members may cancel their account at any time through the "Account Settings" menu in the service.
2) Processing procedure upon cancellation
- Immediately: Personal data masking, service use suspension, subscription cancellation
- After 30 days: Complete deletion of all data (including site settings, menu, and images)
3) Data with legal retention obligations
- Payment records: 5 years (E-Commerce Act)
- Consumer complaint records: 3 years (E-Commerce Act)
4) Recovery after cancellation
- Within 30 days: Recovery possible upon login
- After 30 days: Complete deletion, recovery impossible
Article 7 (Provision of Personal Data to Third Parties)
In principle, the Company does not provide users' personal data to third parties.
However, data may be provided in the following cases:
1) When necessary for service provision
- Map/location-based feature providers (API Provider)
- Payment processors
- External services that the member has optionally integrated (WhatsApp, Instagram, etc.)
- Promotion code affiliate partners (only de-identified statistics such as payment date and amount are provided; personal data such as email is never included)
2) Provision by legal requirement
- When there is a legitimate request from investigative agencies, courts, or regulatory agencies
※ The processing of personal data by third parties follows the privacy policy of the respective service.
Article 8 (Delegation of Personal Data Processing)
When necessary, the Company may delegate personal data processing to external companies for stable service operation.
Upon delegation, the Company takes measures for safety verification, record management, and confidentiality maintenance through contracts.
Currently delegated entities:
- Cloud server infrastructure providers
- Image CDN service providers
- Payment processors
- Notification and log collection solution providers (when necessary)
Article 9 (Use of Cookies and Local Storage)
1) The Company may use cookie and storage technologies to provide service features and maintain login sessions.
2) Cookie and local storage data are stored in the member's browser and can be directly deleted or blocked by the member.
3) When cookies are blocked, some features may not function properly.
4) Third-party services (API, social networks, authentication services, etc.) may create their own cookies, and the Company cannot control them.
5) The Company does not use cookies for advertising identification or profiling purposes.
6) Essential cookies (session management, authentication) are used without prior consent as they are necessary for the basic operation of the Service.
7) Analytics cookies (Google Tag Manager, Google Analytics, etc.) are activated only after obtaining the user's prior consent.
Article 10 (Procedure and Method of Personal Data Destruction)
1) Destruction procedure
- Personal data is destroyed without delay after the purpose of collection and use is achieved.
- When there is a legal retention obligation, data is stored separately and destroyed immediately after the mandatory period ends.
2) Destruction method
- Electronic files: Permanent deletion in an unrecoverable manner
3) Information the Company cannot delete
- Member's browser local storage
- Cache data generated by external services
- Copies retained by search engines and third-party servers
Article 11 (Rights of Members)
Members may exercise the following rights within the scope permitted by applicable laws.
- Request for access, correction, and deletion of personal data
- Withdrawal of consent for collection, use, and provision
- Account cancellation
- Request for explanation of automated decisions
How to exercise rights:
- Email: simplewebbuild@gmail.com
- Account settings page within the service
Processing deadline: Within 15 days of receiving the request
Response format: Email or JSON data download
Article 12 (Protection of Children and Minors)
1) Users under 13 years of age (under 16 years in EEA, Switzerland, and UK) are restricted from registering for the service.
2) Minors may only use the service with the consent of their legal guardian.
3) This Service is not directed at children under 13 years of age, and the Company does not knowingly collect personal data from such children.
4) For residents of Brazil, in accordance with LGPD Article 14 and the ECA, the processing of personal data of children under 14 years of age requires the explicit consent of a legal guardian.
Article 13 (Data Security Measures)
The Company takes the following technical and administrative measures for personal data protection:
- Encryption (transmission encryption)
- Minimization of access privileges
- Regular system security checks
- Operation of backup and recovery systems
- Operation of anomalous access detection systems
However, due to the nature of the internet environment, perfect security cannot be guaranteed.
Response procedures in the event of a personal data security incident:
- LGPD: Notify ANPD within 3 business days of becoming aware (6 business days for small-scale agents)
- GDPR: Notify supervisory authority within 72 hours of becoming aware
- User notification: Notify users via email without delay if there is a risk to their rights and freedoms
- Notification content: Nature of the breach, scope of impact, response measures, contact information
Article 14 (International Transfer)
Due to cloud server locations or service operation characteristics, some data may be processed overseas.
The Company applies LGPD Standard Contractual Clauses (SCC) or equivalent safeguards to ensure adequate protection of personal data during international transfers.
Services involved in international data transfers:
- Google Cloud Platform (United States) — server infrastructure and data storage
- Vercel (United States) — web hosting and deployment
- Stripe (United States) — payment processing
- MercadoPago (Argentina/Brazil) — payment processing for Latin America
Article 15 (Contact for Personal Data Inquiries)
Inquiries related to personal data processing, requests for access, correction, or deletion, and violation reports may be submitted through the following channels:
- Email: simplewebbuild@gmail.com
- Customer support channel within the service
Data Protection Officer (DPO):
- Name: Seungju Pyo
- Email: simplewebbuild@gmail.com
- Available to respond in Portuguese
Brazilian National Data Protection Authority (ANPD) contact:
- Website: www.gov.br/anpd
- Email: anpd@anpd.gov.br
- Phone: +55 (61) 2025-8101
If you are dissatisfied with the DPO's response, you may file a complaint with ANPD.
Article 16 (Amendments)
The Company may amend this Privacy Policy in accordance with changes in applicable laws or service changes.
Significant changes will be applied after prior notice.
This Privacy Policy takes effect from the date of posting.
Last updated: 2026-02-14